Health Insurance at Enfield Royal Clinic
We work with all major health insurers in the UAE. Our patient services team will verify your coverage and handle pre-authorisation before your appointment.
We Accept All Major UAE Health Insurances
Enfield Royal Clinic Khalifa City is an approved provider with all major UAE health insurance networks. Many of our dermatology, medical and specialist treatments are covered in full or in part under your health insurance plan — depending on your tier and the treatment required.
Our dedicated insurance and patient services team will check your policy eligibility, obtain pre-authorisation where required, and submit claims on your behalf. You focus on your treatment — we handle the paperwork.
How to Use Your Insurance
- Call us first — Our team verifies your coverage and benefit eligibility before you visit.
- Bring your insurance card — Required for all insured appointments. We scan and keep a record on file.
- Pre-authorisation — For surgical or specialist procedures, we obtain pre-approval from your insurer on your behalf.
- Treatment — Receive your treatment. For direct-billing insurers, you pay only any applicable co-payment or deductible.
- Claim submission — We submit the insurance claim directly. You receive the Explanation of Benefits (EOB) from your insurer.
Accepted Insurance Providers
Thiqa cardholders eligible for approved cosmetic and medical dermatology procedures with pre-authorisation.
Pre-authorisation required for surgical procedures. Dermatology and non-surgical aesthetic treatments covered under selected plans.
Skin, dermatology and medically indicated surgical procedures covered. Pre-approval required.
Wide coverage including medically necessary cosmetic procedures. Direct billing available for approved treatments.
Aesthetic dermatology and medical procedures covered under mid-to-high tier plans with prior approval.
International health insurance plans including UAE-based dermatology and minor surgical procedures.
MedNet is a third-party administrator used by multiple insurers. Coverage depends on the underlying policy tier.
NextCare TPA processes claims from multiple insurers. Pre-authorisation required for aesthetic and surgical treatments.
International coverage with dermatology and specialist consultation benefits.
UAE national insurer with wide Abu Dhabi provider network. Medical dermatology and specialist visits covered.
UAE-based insurer with dermatology, specialist referral and minor procedure coverage.
Takaful-based health insurance accepted at Enfield Royal Clinic for eligible treatments.
Insurance FAQs
Does insurance cover cosmetic treatments at Enfield Royal Clinic?
Coverage for cosmetic treatments depends on your specific policy and insurer. Medically indicated procedures — such as dermoscopy, medically necessary skin biopsies, and certain surgical corrections — are typically covered under most plans. Purely aesthetic treatments such as botulinum toxin, dermal fillers and laser hair removal are generally not covered by standard health insurance but may be eligible under supplementary cosmetic benefit plans. Our patient services team will check your specific policy benefits before your appointment.
Which insurance plans accept direct billing at your clinic?
We offer direct billing for patients covered under Daman (including Thiqa), AXA Gulf, MetLife, Bupa Global, GIG Gulf, Allianz Care, MedNet, NextCare, Cigna, ADNIC, Neuron Health and Salama/Islamic Arab Insurance, among others. Direct billing means you pay only your co-payment or deductible on the day — we submit the claim to your insurer directly.
Do I need pre-authorisation for my procedure?
Pre-authorisation (prior approval) is required by most insurers for surgical procedures, specialist consultations outside your network and any procedure above a certain cost threshold. We manage the pre-authorisation process for you — simply bring your insurance card and a referral letter if your policy requires one. We will handle the rest.
What if my treatment is partially covered?
Some treatments are subject to co-payment (a fixed amount per visit), co-insurance (a percentage of the cost you contribute) or a deductible (amount you must pay before insurance activates). Our patient services team will explain your exact out-of-pocket cost before treatment begins, based on your policy details.
I have international health insurance. Can I use it at your clinic?
Yes. We accept major international health insurance plans including Bupa Global, Cigna Global, Allianz Care and AXA International. Coverage and reimbursement processes vary by plan. We recommend calling our patient services team before your appointment so we can confirm your eligibility and the direct billing or reimbursement process for your specific insurer.
What if I do not have health insurance?
We welcome self-pay patients and offer transparent treatment pricing. Our patient services team will provide a full cost estimate before any procedure. Payment plans are available for eligible surgical treatments — ask our team for details.